Good afternoon, we hope everyone is continuing to take good care and keeping safe and well.
As you will be aware from our previous notification, Harlands have frozen all direct debit collections on our behalf and these will not be reinstated until we reopen.
You do not need to cancel your direct debit, you will not be charged during our closure.
I am working on actioning refunds for those of you who have made a payment since our closure on 21st March 2020 and would ask that you bear with me on this.
A reminder also to those of you who have paid in full for swimming lessons. The payment you have made will be allocated against future lessons once we reopen.
Should you have any queries at all, please email the following address and I will respond to you personally – firstname.lastname@example.org
Thank you all once again for your patience and understanding at this most difficult time for everybody. We look forward to welcoming you back.